Have Media has you covered
The days of the dedicated Webmaster are behind us, as user-friendly content management systems and website platforms have enabled businesses to make small text updates to their own website.
But what if you need more than your address changed or some verbiage on the “About” page altered? Or perhaps you’re too busy and would rather focus on your business than maintaining your website.
Unlike other digital marketing and design agencies, we offer a dedicated client services team to handle your large and small updates – from quick text changes to new functionality/features. We also manage hosting through third-party providers to allow a single team, that knows your website inside and out, to quickly address any issues that may jeopardize the visibility or security of your website.
Our dedicated client services team receives a wide range of requests and updates on a daily basis, and client requests are prioritized in the order received. Manageable updates are turned around within 48 hours—even if you’re just submitting a ticket for hourly work without a service plan—a key reason for our 99% satisfaction rating!
If you have purchased a client services package customized to your website’s specific needs, you’ll receive our quick turnaround, plus:
- No wasted time providing/approving estimates
- Priority placement in our service queue
- Recommendations to improve usability and conversions
- Hosting service and support
Need help? We are here for you.